Shop Description

DIATOOLS Is An Online Diagnostic Store. We Specialize In High Quality Brands Of Motorcycle, Cars, Heavy Duty Trucks, & Earth Moving Equipment Diagnostic Machines And Tools.

Payment Policy

PAYMENTS:
Orders must be fully paid before any stock will leave the premises

Delivery Policy

DELIVERY Policy:
• Shipment Processing Time, All Orders Are Processed Within 2-3 Business Days.
• Orders Are Not Shipped Or Delivered On Weekends Or Holidays.
• You will be notified via email or telephone if Shipments May Be Delayed By A Few Days.
• Normal Shipping Time Takes 3 – 12 Business Days depending on stock availibilty.
• Shipping Rates & Delivery Estimates, Shipping Charges For Your Order Will Be Calculated And Displayed At Checkout.
• We Only Ship Inside Of South Africa, Should You Want To Place An Order But You Stay In Any Other Country, You’ll Have To Arrange Your Own Shipping Method, Or You Can Kindly Speak To Us For a shipping quote Assistance.
Shipment Confirmation & Order Tracking:
• You Will Receive A Shipment Confirmation Email Once Your Order Has Shipped Containing Your Tracking Number(S).
• The Tracking Number Will Be Active Within 24 Hours.
• Delivery Delays Can Occasionally Occur, When Handed Over To The Courier It Will Be Out Of Our Control.
Damages:
• Diatools Is Not Liable For Any Products Damaged Or Lost During Shipping. If You Received Your Order Damaged, Please Contact The Shipment Carrier To File A Claim.

Refund Policy

REFUNDS:
There Are No Refunds On Electrical Goods.
Refunds Will Only Be Done Once Authorized By The Manufacturer And Not The Seller Namely Diatools.
If The Manufacturer Agrees With A Refund, Then All Expenses (Namely: Shipping And Customs, Etc.) Including A Handling Fee Of 20% Will Be Charged.

Additional Info

MPORTANT NOTICE:
Diatools Provides The Basic Support To All Our Clients.
For any assistance to install, update or operate this device, kindly contact us for support.
With All Our Products There Is Online Help.

Seller Info

N.B: Electronics and software are not refundable (please read the add carefully before purchasing)