Turmomagic Face Scrub

Payment Policy

Privacy Policy :

Indiamall is committed to protecting your privacy. This privacy policy explains how we collect customer information, how we use it and what your access rights to the data are. If you have any questions concerning your personal information, please contact us at support@indiamall.co.za or our at our offices on 01234567

Information Collected

Indiamall collects the details provided by you on registration together with the information we learn about you from your use of our products or services and the transactions you undertake when visiting our store.

We may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or completing forms. We make use of various data enhancement services to ensure that customer data is as accurate as possible. We also recruit new customers through collaborative campaigns with 3rd parties.

Use of your Information

Indiamall uses customer information to personalise its service and make communications more relevant to individual customers via mail, email, telephone, and fax or in person. This includes direct marketing activities like promotional offers, news and information about products and services that we think will be of interest to customers. We also contact customers to obtain feedback that will help improve its products and services and for operational reasons. Customers may occasionally also receive very carefully selected and relevant 3rd party communications done in conjunction with ourselves.

Our authorised staff and specific third party suppliers serving the direct marketing industry have access to the information for the purposes described above. Indiamall is committed to protecting customer privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obliged to do so. Customers are afforded the opportunity to easily opt out of any specific co

Delivery Policy

Shipping Policy :

Estimated Delivery Time:

Grocery

Orders placed between Mondays to Fridays should be delivered within the 72 hours.

Orders placed on Saturday and Sunday should be delivered by Tuesday.

Other products:

Delivery of other products that are not classified as grocery shall be delivered within 72 hours

Please note that the lead times shown above are the best case scenarios. We do our best to dispatch orders as they come in, but we cannot guarantee the lead times, they are just estimation. If you need to know exactly how long a particular delivery will take, please contact us and we will gladly assist.

Late Deliveries

Unforeseen circumstances e.g. adverse weather, closed roads, strikes etc. could prolong the delivery time. This is rare but it does happen, so ‘late’ delivery is not a ground for refund or cancellation of the order. However if your delivery has not been delivered after the estimated times shown above, please contact us with your order number so that we can follow up on the matter.

What is the cost of delivery?

If your shopping bag’s total is R550 or more we are happy to offer you free delivery in South Africa. For orders less than R550 an automatic R35 charge will be levied to your order.

What happens if an item I ordered is out of stock?

We carry a large stock holding in our warehouse which we are constantly restocking. However it is possible that you will order a product that we are out of stock of. If this happens we will contact you within one working day to notify you and to give you options e.g. swop for another similar product etc. Rest assured that we will always do our best to get the products you desire to you as soon as possible and that you will always be in the loop with how your order is progressing.

What happens if there is no one home when a delivery is attempted?

Deliveries are made Monday to Friday 9am to 5pm, so you should always provide a delivery address where there will be an appropriate person to sign for

Refund Policy

You can have peace of mind! We only stock quality branded goods. We are confident that you will be satisfied with every purchase you make. If you experience any problem or concern, please refer to the options provided for below. We are committed to operate our business in terms of the Consumer Protection Act and all policies are subject to the applicable law.